SHOPPING INFORMATION

Kindly visit  https://abenaba.com/shipping-delivery/ for all information on our shipping and delivery charges

For deliveries within Accra and Tema, 24 hours after order is placed.

For deliveries outside Accra and Tema, a standard of between 12 – 72 hours is required, depending on the region

These are not applicable for custom orders. Kindly click here for more information on our shipping & delivery methods

Yes, you will automatically be issued with an invoice / receipt once you complete payment for your order

All delivery charges will be displayed to you at the time of payment. The will be no additional delivery charges once you make payment on the site. However, if a delivery attempt fails as a result of  the buyers unavailability, the buyer will bear the additional cost of re-delivery

You will receive a confirmation from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the representative comes by. You will also be called when the representative is on his way to you. Redelivery after a failure to have someone at the shipping address to receive the order, will be at a cost.

If you have additional questions, please click here to go to our contact page. You may contact us by email, phone or by completing the contact form on the contact us page, and we will get in touch with you within 24 hours.

PAYMENT INFORMATION

Whilst we strive to make sure that your goods reach you in perfect condition, we cannot rule out entirely the possibility of delivering a defective product. Should you need to return a product, please contact us and our Customer Experience consultants who’d then take you through the steps required in acquiring the desired product.  Click here for more information regarding returns and refunds

A wishlist is a list of items that you will want to re-visit and purchase at a later time. This feature conveniently lets you locate all your items at a go, without going through the entire store

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We currently accept payment from all major mobile money networks in Ghana.

We also accept payments via locally issued Visa and Mastercards.