Abenaba.com accepts and pays a full refund for items returned within seven days of purchase.

Customers may also exchange the item purchased for another item of equal value. For either of these to happen however, the item in question must be deemed to be in resalable condition i.e. in the same state you received it in (with all packaging and accessories intact).

Items returned after 7 days but before 30 days in the aforementioned condition, would be accepted subject to a 25% restocking fee

In the event that the order delivered isn’t what you ordered or arrives without certain components, contact our sales team to have the correct order delivered immediately.

If the item delivered is found to be defective, it should be returned to abenaba.com immediately for diagnosis. The item would be replaced as soon as the examination of the item is complete. Our sales team would keep you constantly updated until the defective item is replaced.

 

For further inquiries, see our  Frequently Asked Questions